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FAQs

Shipping

How much does a delivery cost?

All orders within the delivery zone below $100.00 are subject to a delivery fee of $10.00. Regular nationwide shipping by Canada Post will cost roughly $15.00. Express nationwide shipping - $20.00*

Free delivery on orders over $100.00
Free shipping on orders over $200.00

*Estimated value, prices may vary. Please see our shipping policy.

Do you deliver to a specific area?

Please refer to our Delivery Zone. Anything outside of the delivery zone is possible but subject to a custom delivery fee depending on your location. Kindly contact our support to get a quote.

Can I change the address after placing an order?

Yes just contact us as soon as you know of the address change.

Payments

What payment methods do you accept?

BitcWe are currently accepting:

Interac e-Transfers→ Contact us for details

Cash On Delivery

Cash on delivery also Interac e-Transfers→ Contact us for details

Interac E-Transfer

Yes→ Contact us for detailsand Bitcoin option is available

Returns

Do I need to show ID?

irst time buyers are required to provide a valid photo ID showing their age and verifying their identity. We simply do not provide access to minors.Please attach a picture of yourself holding a photo ID at the checkout. We only require this to be done once. Alternatively you can email it to hello@brotherspu*Please note, that your order will not be processed until we verify an ID.

Is my information protected?

Yes, the information only stays with us for the first couple of orders once we have some history it gets deleted.

Can I cancel my order?

Order may be cancelled at any time. Returns, however, are subject to our return policy.